On arrival the Party Leader must present to our Service Agent a copy of your Arrivals Voucher showing your Booking Confirmation details, your passport or official photographic identity card, the credit card used to pay for your booking and sign for the Security/Breakage deposit. You will be required to sign a Check In form and copies will be taken of your documents.
Unless previously agreed in writing, check in will only be permitted after 3:00 pm on the check in day shown on your Booking Confirmation. Arrival instructions for how to gain access to the Property will be sent to you by email by our Service Agent 3 (three) days prior to your check in date.
If your arrival is delayed after the check in date or you depart earlier than the check out date, as specified on your original booking confirmation, no refund or amendment can be made to your original booking confirmation under any circumstances whatsoever. Please refer to your own insurance policy for cover related to compensation for any unforeseen changes to your arrival or departure.Article ID: 17, Created On: 7/24/2010, Modified: 2/1/2012