If you are due a refund because you have cancelled your booking, make an overpayment or are due money back for any other reason we can ONLY send any amount due back in the exact same method it was received.
- If you have paid by credit card, we will refund back to your same credit card account. This process can take up to 10 working days once we have instructed our merchant bank to send money back to your card account.
- If you have paid by Bank Transfer we will transfer funds back to your same bank account. This process will take up to 5 working days once we have instructed our bank to send money back to your account.
- If you have paid by cash a cash refund can be collected from our office by appointment only.
Any additional transaction charges levied by the processing banks to instruct a payment to us, or to receive your refund will not be accountable to us.
Article ID: 57, Created On: 6/26/2011, Modified: 9/26/2011