Knowledge Base

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MSG Guests > 1) Before you BookViewsRating
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Are there any additional taxes or fees to pay to the rates shown?
63
Are your prices per person or for the property?
42
Can I add breakfast to my booking?
101
Can I book Airport transfers?
199
Do you allow pets in your properties?
28
Do you rent apartments on a monthly or long term basis?
36
How can I be sure my payment is safe?
59
How far are the beaches from Dubai Marina?
51
How many people are allowed in each property?
33
How often is the property serviced during my stay?
116
I am in Dubai on business, can you provide me with basic office facilities in my accommodation?
27
I have my own PC / Laptop, will I be able to use the internet in your properties?
77
I have paid for our compulsory Welcome Pack what do I receive?
241
I need a cot / high chair and baby stroller for my child, how can I get this?
46
I need to hire a car during my stay?
41
I need to make telephone calls, can I use the telephone inside the apartment?
34
I would like to book tours and excursions during my Dubai holiday?
35
My flight arrives early, when is the earliest I can check in to my booked accommodation?
252
My flight departs late, when is the latest I can check out of my chosen accommodation?
133
The rate advertised on your site does not match the rate shown on my quote or booking confirmation?
64
What are the full Booking Terms and Conditions related to my booking.
72
What are your terms and conditions if I have to Cancel My Reservation?
206
What if I want to change my dates after I have confirmed a reservation?
36
What if I want to change to a different property after I have confirmed a reservation?
35
What if the calendar for the property I want shows that it is booked for the dates I require?
35
What is the standard of your properties?
31
Why do the pictures displayed online sometimes look exactly the same for different properties?
31
Why is Daily Cleaning charged on the days it is offered as a complimentary service?
47
Why is the rate to stay for 1 or 2 nights higher than if I book for 3 nights or more?
32
Will I be affected by the construction in Dubai?
37
Will I require a Visa for entry to Dubai?
139