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Welcome to the MyDubaiStay Holiday Rentals help centre. You can browse our knowledge base for answers to the most commonly asked questions, follow any support ticket requests already in process, or contact us for any questions before you book.
Popular Articles (Last 60 Days)ViewsRating
What happens at Check In? (MSG Guests > 4) During your Stay)
65
How do I pay the refundable breakage deposit? (MSG Guests > 3) After you have Booked)
50
What are your terms and conditions if I have to Cancel My Reservation? (MSG Guests > 1) Before you Book)
49
Payment by Bank Transfer. (MSG Guests > 2) Making and Paying for your Booking)
47
I have paid for our compulsory Welcome Pack what do I receive? (MSG Guests > 1) Before you Book)
44
Newest KB ArticlesDate Added
Can I call you to help me make a booking? (MSG Guests > 2) Making and Paying for your Booking)
02/08/2012
I am expecting delivery of a package or parcel, can you accept delivery at your office? (MSG Guests > 4) During your Stay)
01/27/2012
I am due a refund, how quickly will my refund be processed? (MSG Guests > 2) Making and Paying for your Booking)
06/26/2011
Can I pay for my booking on arrival? (MSG Guests > 2) Making and Paying for your Booking)
06/02/2011
What are the full Booking Terms and Conditions related to my booking. (MSG Guests > 1) Before you Book)
04/18/2011